Passionate Hirer Awards 2020
Passionate Hirer Awards 2020 Winners
Our 2020 Passionate Hirer Awards were presented during the first part of the Executive Hire Party on 5 February.
This year, a shortlist of five hirers were nominated from no fewer than 810 depots throughout the UK and Ireland, which had been visited personally by the Show National Visitor Campaign team in the months leading up to our industry’s major national exhibition.
The Finalists were divided into two categories, for Outstanding Single Depot Hire Company and Outstanding Multi-Depot Hire Company. Following 'mystery shopper' visits and calls to their depots, each was scrutinised under a broad range of criteria including: presentation and functionality of premises; staff enthusiasm and competence; efficiency in handling orders and enquiries; quality of fleet products and delivery vehicles; and innovation in offering a wide range of equipment and exploring new technological opportunities.
The quality of each company’s printed promotional materials and website was also assessed, along with their use of social media and support of local community initiatives
The Winner in the Outstanding Single Depot Hire Company category was Your Equipment Solutions (Y.E.S.) of Falkirk. It has enjoyed previous Passionate Hirer Award recognition, being named as Most Impressive Newcomer in 2013, and was a runner-up when nominated in the Outstanding Single Depot Hire Company Category in 2016.
The business has since continued to develop. Having extensive premises in Falkirk allows it to offer a broad range of tools and equipment, and it has successfully added powered access machinery to its fleet.
As well as home owners and general contractors, Y.E.S is able to serve niche markets such as petrochemicals facilities, supplying and maintaining specialist machinery with great efficiency.
The Awards Judges were impressed by how Y.E.S. gets involved by sponsoring local sports teams, and it has even on occasion willingly stepped in to provide equipment during emergency situations in the community, showing an outstanding commitment to customer service.
One Stop Hire was the Winner in the Outstanding Multi-Depot Hire Company category. Having celebrated its 10th anniversary in 2019, Chorley-based One Stop Hire now has 14 depots and more than 150 staff, many of whom have been with the business since its inception. A passion for hire is clear throughout all levels of the company, and the Judges were impressed by its caring, family-like atmosphere, rarely seen in a large operation.
The company continues to expand. It has added non-mechanical equipment hire and a dedicated training operation, and it shows commitment to high standards, recently achieving ISO 45001 accreditation. One Stop Hire maintains an active presence on its website and social media channels, and its strong team spirit is reflected in its sponsorship of several local sports teams.
Outstanding Single Depot Hire Company
Outstanding Multi-Depot Hire Company
The Passionate Hirer Awards are sponsored by Mace and HAE: